Alexish Terms and Conditions

1. Acceptance of Terms

By accessing, registering on, or using the alexish platform at alexish.bet, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and alexish. If you do not agree with any part of these terms, you must not use the alexish platform.

These Terms and Conditions apply to all services offered by alexish, including but not limited to online betting games, payment processing, bonus offers, and customer support. Alexish reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms.

2. Eligibility and Account Registration

To register and use alexish, you must meet all of the following requirements:

• You must be at least 18 years of age. Alexish does not permit anyone under 18 to register or play under any circumstances.
• You must be a resident of Bangladesh or otherwise legally permitted to access online betting services.
• You must not already hold an active or suspended alexish account. Each person is permitted one account only.
• You must provide accurate and truthful information during registration. Providing false details is grounds for immediate account closure.
• You must not be acting on behalf of another person when registering or placing bets on alexish.

Alexish reserves the right to request identity verification at any time. This may include a copy of your national ID, a selfie, or proof of your payment method. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your alexish account credentials, including your username and password. Any activity that occurs under your account is your responsibility, whether or not you authorised it.

Alexish will never contact you by email, live chat, or any other channel to ask for your password. If you receive any such request, treat it as fraudulent and report it to the alexish support team immediately.

• Use a strong, unique password for your alexish account.
• Do not share your login details with anyone, including family members.
• Log out of your alexish account when using a shared or public device.
• Notify alexish support immediately if you suspect unauthorised access to your account.

Alexish cannot be held liable for losses resulting from unauthorised account access where the player has failed to take reasonable steps to protect their credentials.

4. Deposits and Withdrawals

Alexish supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions on alexish are processed in Bangladeshi Taka (BDT). The following limits and conditions apply:

Deposits

• Minimum deposit: ৳200
• Deposits are credited to your alexish account instantly in most cases.
• Alexish does not charge any fees on deposits. Your mobile wallet provider may apply their own transaction charges.
• Only deposit using a payment method registered in your own name. Third-party deposits are not accepted on alexish.

Withdrawals

• Minimum withdrawal: ৳500
• Withdrawals are processed to the same payment method used for the most recent deposit.
• Alexish targets withdrawal processing within five minutes. In some cases, additional verification may extend this timeframe.
• Alexish does not charge withdrawal fees. Mobile wallet provider fees may apply.
• Withdrawals may be delayed or withheld pending identity verification or investigation of suspected fraudulent activity.

5. Bonuses and Promotions

Alexish offers bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions unless otherwise stated in the specific offer terms:

• Bonus funds are separate from real-money funds in your alexish account. Bonus funds must be wagered before they can be converted to withdrawable cash.
• Wagering requirements, eligible games, minimum odds, and expiry dates are stated clearly on each offer page before you claim.
• Alexish reserves the right to withdraw any bonus offer at any time without prior notice.
• Attempting to abuse bonus offers — including creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all bonus funds and associated winnings.
• Alexish may require additional verification before processing a withdrawal that includes bonus-derived winnings.

If you have any questions about a specific bonus offer on alexish, contact our support team before claiming. Once a bonus is activated, the associated wagering requirements apply immediately.

6. Game Rules and Fair Play

All games available on alexish — including Slide, Rummy, Circle, Boom Legend, Teen Patti 20-20, Cricket, and Limbo — operate using a provably fair random number generation system. The outcome of every game round is determined by a verifiable algorithm that neither alexish nor any player can manipulate.

By playing any game on alexish, you accept the specific rules of that game as displayed within the game interface. In the event of a technical fault or disconnection during a game round, alexish will resolve the situation in accordance with the game's stated rules. Where a round cannot be completed due to a system error, the stake for that round will be returned to your alexish account balance.

7. Prohibited Conduct

The following actions are strictly prohibited on alexish. Engaging in any of these activities will result in immediate account suspension, forfeiture of account balance, and may be reported to relevant authorities:

• Registering more than one account on alexish, whether under your own name or another identity.
• Using automated software, bots, scripts, or any other tool to interact with alexish games or systems.
• Colluding with other players to gain an unfair advantage in any game on alexish.
• Exploiting software bugs or errors to gain credits or winnings that would not otherwise be awarded.
• Using alexish for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Attempting to reverse-engineer, copy, or interfere with the alexish platform in any way.

8. Responsible Gaming

Alexish is committed to promoting responsible gambling. Betting should be an enjoyable form of entertainment — not a way to make money or escape financial problems. If gambling is no longer fun for you, please use the tools available in your alexish account or contact our support team.

The following responsible gaming tools are available to all alexish players:

• Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit into your alexish account.
• Loss limits: Restrict the amount you can lose over a defined period.
• Session reminders: Receive a notification after a set amount of time spent playing on alexish.
• Self-exclusion: Temporarily or permanently close your alexish account if you feel you need a break from gambling.

To access these tools, go to the responsible gaming section of your alexish account settings. Changes to limits that increase your exposure (e.g. raising a deposit limit) take effect after a 24-hour cooling-off period. Reductions take effect immediately.

For more information, visit the Alexish Responsible Gaming page.

9. Intellectual Property

All content on the alexish platform — including but not limited to logos, game graphics, text, software, and design elements — is the intellectual property of alexish or its licensed partners. You may not copy, reproduce, distribute, or create derivative works from any alexish content without prior written permission.

The alexish name, logo, and brand identity are protected trademarks. Unauthorised use of the alexish brand in any context is prohibited.

10. Limitation of Liability

Alexish provides its platform on an "as is" basis. While we work hard to keep the platform running smoothly, we cannot guarantee uninterrupted access at all times. Alexish is not liable for:

• Losses resulting from platform downtime, technical errors, or internet connectivity issues on your end.
• Losses resulting from unauthorised access to your account where you have failed to protect your credentials.
• Indirect, consequential, or incidental losses of any kind arising from your use of alexish.

In all cases, alexish's maximum liability to any player is limited to the amount of funds held in that player's alexish account at the time the claim arises.

11. Changes to These Terms

Alexish may update these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes, alexish will notify registered players via email or an in-platform notification.

Your continued use of alexish after any update to these terms constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the updated terms, you must stop using alexish and may request account closure by contacting our support team.

12. Contact and Complaints

If you have a question about these Terms and Conditions, or if you wish to raise a complaint about any aspect of the alexish platform, please contact our support team:

• Email: [email protected]
• Live chat: Available 24/7 from within your alexish account

Alexish aims to respond to all complaints within 24 hours. Complex cases may take longer to investigate, but we will keep you updated throughout the process. If you are not satisfied with the resolution provided by the alexish support team, you may escalate your complaint through the formal dispute resolution process described in your account settings.